酒店行政经理岗位职责（共7篇）

第1篇：酒店行政人事经理岗位职责

行政人事经理岗位职责

一、为保证酒店经营目标的实现，做好工作安排与员工的有效运用，负责制定酒店“组织体系表”，定期检查修订。

二、对各部门可设岗位及可用工人数予以规定，订立各部门“定额编制表”，每月视情况检查修订，控制人事预标。

三、根据编制，负责定期召开酒店人力检查会，对现有人员适职与否，流动率、缺勤情况及储备需求人力作出正确的调查、了解，作为人力来源的参政依据。

四、负责酒店员工的招聘和调配。

五、负责建立一般员工的人事档案及工作业绩档案，组织对员工转正、晋升、降职、晋级等的考核工作。

六、编制每月工资报表并配合财务部审核酒店工资发放表。 七、负责酒店员工的日常考勤，对出现的异常进行追踪处理及罚款的具体执行。

八、负责办理健康证、暂住证、外来务工人员就业证、流动人口计划生育证等证件。

九、负责员工的劳动合同的签订工作。

十、负责员工调动、辞职、辞退等有关人事异动手续的办理工作。 十一、负责办理酒店员工的社会保险。

十二、负责新进员工的岗前培训及组织在岗人员的在职训练与专业训练等。

十三、负责处理劳务纠纷。

十四、为各部门提供人事的良好服务，以协助提高各部门专业的工作效率。

十五、负责对外良好公共关系的建立与发展。 十六、了解并掌握员工思想状况。十七、承办上级主管临时交付的事项。

第2篇：酒店行政人事经理岗位职责

精品资料网（http://www.xiexiebang.community.Act as the General Manager in his/her absence.At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:  Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.®DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS:  Aist General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability. Make recommendations for capital improvements to enhance the aets of the hotel and/or company and brand loyalty.PEOPLE:  Direct day-to-day activities, plan and aign work, and establish performance and development goals for team members.Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. Educate, train and motivate hotel staff while ensuring they have the information, market data, tools and equipment to succefully carry out job duties. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel and/or company rules and policies. Promote teamwork and quality service through daily communication and coordination with key department heads.GUEST EXPERIENCE:  Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community. Ensure highest level of guest satisfaction by providing quality guest services and amenities.© 2012 InterContinental Hotels Group.All rights reserved.Proprietary and Confidential.IC/JD_Exec Aistant Mgr/CMH_Europe AMEA/EN-GB/A4/04.2012 RESPONSIBLE BUSINESS:  Ensure a safe and secure environment for guests, team members and hotel aets in compliance with owners’ policies and procedures and regulatory requirements.Maintain relations with outside contacts. Act as public relations representative to raise awarene of hotel and brand in local community.Drive team member involvement in community organisations, activities and businees. Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.Perform other duties as aigned.May also serve as manager on duty.ACCOUNTABILITY This job is the second in command to the General Manager in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, high-volume catering and/or convention facilities, and a large number of VIP and special key guests.Typically a large international location with extensive competitive preures and operates in all market sectors.QUALIFICATIONS AND REQUIREMENTS Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Busine Administration, plus three years of general management experience in a high-level operations role or prior general manager experience, or an equivalent combination of education and experience.Type and level of experience required may vary slightly based on size and complexity of operation.Must speak local language(s).Other languages preferred.The statements in this job description are intended to describe the eential nature and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job.Employee Name(print)

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IC/JD_Exec Aistant Mgr/CMH_Europe AMEA/EN-GB/A4/04.2012

第7篇：酒店行政管理部经理岗位职责

酒店行政管理部经理岗位职责岗位名称 行政管理部经理

直属部门 行政管理部

直接上级 酒店总经理

直接下级 人事主管、质检培训主管、内勤员、文员、驾驶员

任职条件身体健康相貌端正年龄30岁以上

工作经历三年以上酒店办公室管理工作经验

文化程度大学、专科学历或同等学历以上

语言水平良好的公文写作能力英语水平良好

其他能力了解酒店管理、服务方面的系统知识熟悉经营、财税、人事、安全等方面国家大政方针和法律法规并具有良好的沟通与协调能力

岗位职责及工作内容

1、组织编制酒店员工人数、工资总额、劳动保险、医疗保险、招聘录用、教育培训等年度计划并组织实施

2、组织建立机构设置、编审酒店人事管理制度劳动关系制度、薪酬福利制度、培训制度及员工考评制度等实现人力资源系统规范运作

3、按照酒店费用预算负责审核工资、奖金、津贴、福利、培训等人工成本费用在预算内有效控制合理使用激励调动员工积极性充分发挥员工的主观能动性

4、组织建立外部沟通渠道和公共关系掌握信息改善管理运用监督、检查、沟通、协调技能支持和服务于各部门的员工管理工作处理劳动争议和谐劳动关系增强团队凝聚力

5、根据各部门要求负责组织招聘工作根据用人部门建议择优录用新员工

6、根据酒店人力资源规划负责审核酒店年度员工教育培训计划及教育培训绩效评估报告开发人才增强培训效果提升员工素质

7、指定本部门工作计划负责安排本部门员工工作协调员工关系指导员工工作组织本部门员工的政治学习与业务培训并对本部门员工进行效绩考核 s

8、协调与政府有关部门及酒店其它部门的关系

9、草拟和修订《员工手册》、《人员编制》、《工资方案》、《劳动合同》、《社会保险统筹》、《年度计划》、《年度总结》

10、负责草拟并执行有关人事、培训和质量监督方面的各项规章制度

11、负责制定、跟踪和落实人力资源部的年度、季度、月度和每周的工作计划

12、处理主管以下不含主管员工的违纪或犯规行为

13、处理各种投诉及员工或部门之间的纠纷

14、审批有关人事的各类表格、书面材料及备忘录

15、负责招聘、筛选、考评、处分、解雇所有主管级以下的员工

16、负责主管级以上员工培训计划的制定和执行

17、检查、督导酒店各项规章制度和培训计划的落实情况如《员工手册》及“实施细则”等

18、代表总经理出席店内外的有关人事、培训和质量监督工作的会议或活动

酒店人力资源行政经理岗位职责

酒店厨房行政经理岗位职责

酒店行政人事部经理岗位职责

酒店行政人事经理岗位职责（共6篇）

酒店行政人力部经理岗位职责