建筑公司综合办公室个人总结

作者：zst888 | 发布时间：2021-01-05 18:08:53 收藏本文下载本文

第1篇：建筑公司办公室个人工作总结

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第2篇：建筑公司办公室个人工作总结

篇一：建筑企业综合办公室工作总结提升能力抓管理做好协调促发展

——江苏武进建筑安装工程有限公司综合办公室工作总结

拼搏进取，不畏征途难；开拓创新，又获丰收年。一载春秋，风雨兼程，怀着收获的喜悦，我们回首2011，总结经验，再向前。2011是“十二五”规划的开局之年，也是公司实现新突破、进行转型升级的关键之年。一年来，综合办公室全体人员在董事会的正确带领下，兢兢业业、踏实工作，紧紧围绕职代会年初制定的目标任务，牢记使命、不负重托、积极进取、扎实工作，较好地履行了部门职能，发挥了助手作用，认真协调好各部门间的关系，进一步强化了内部管理和后勤服务，确保了公司各项工作的正常运行，为年度各项目标的实现发挥了应有的作用。

一、抓学习、重基础，提升自身素质

古人云：修身、齐家、治国、平天下。提升自身素质，无论何时都是成事的基础。为了能更好地应对办公室多而杂、繁而冗的事务，我们不断加强学习，上至国家方针、政策，下至建筑、经济知识，均在我们的涉猎范围。以期通过增强自身能力，给上级领导、兄弟部门和基层单位提供高效、优质的服务。一年来，我们通过自学和讨论等多种形式既学习了党的十七届五中、六中全会、胡锦涛主席七一讲话等重要内容，又研读了《建筑》、《施工企业管理》等专业书籍，在扩展宏观视野、提升理论水平的同时，也增加了专业知识，提高了文章的含金量。

二、抓“三办”、强业务，提高办公水平综合办公室的主要工作就是“三办”。“三办”，一言以蔽之，即：办文、办会、办事。具体来说，办文要真诚，办会要细致，办事要规矩。一直以来，综合办公室全体人员紧紧立足本职工作，认真落实“三办”要求，切实做到“管理上水平、素质上台阶、精神上层次、工作出业绩”。

1、真诚为根，利索办文。办文是办公室的重要职能。随着公司规模的不断扩大，对外交流日益增多，新环境、新形势，对公文的写作也提出了新的要求。但无论外部千变万化，在行文中，我们始终坚持用“真诚”二字作为立文之本，圆满地完成了全年的办文任务。“真”是办文之基，它要求所写文稿内容要真实、语言要严谨、数据要精确。“诚”是作文之魂，它要求文稿感情要真挚、思想要深刻、见解要独到。办文中，我们谨记“真诚”二字，无论是年度、半年度党、政、工、团等各类总结，还是公司总结大会、股东大会、二届四次职代会等工作报告，抑或是讲话稿、宣传交流材料、调研论文等其它书面材料，大至长篇大论、小至微言短语，我们都“以真作文、以诚立章”，同时又区别对待。对于总结、报告等文章，我们“以真为主”，立足事实、科学概括、认真分析，为上级领导的决策、其他部门的参考、基层单位的执行提供了有力依据；对于讲话稿、交流材料等文章，我们“以诚为主”，发自内心、晓人以理、动人以情。尤其是六月份的“道德讲堂”举办之际，秉着“打动自己才能感动别人”的原则，我们用心编写了杨建栋、黄才良和黄苏三人的道德小故事，其中杨建栋的道德故事还在武进区住建局举办的“道德讲堂”上进行了宣讲，黄才良的道德故事也在公司的“道德讲堂”和较大规模的工地进行了演讲，引起了强烈反响。

在办文时，我们还积极做好了其他行政和宣传工作。全年共下发行政文件19份、编发《武建简报》22期、《生产会议纪要》9期、上报宣传报道信息42条，先后在武进政府网、武进党建网、《建设风采》、《常州工人》、《武进工会》等媒体上刊登了39条，撰写的论文《武进建安八分公司的企业文化之路》、《武进建安的品牌强企之路》分别发表在《常州建筑》2011年第2期和第4期，同时还积极撰写了《对建筑企业文化建设的实践与思考》、《建筑企业安全文化建设的实践》等调研论文。此外，还为《武进科技经贸洽谈会特刊》积极准备文稿，并数易稿件，最终提供了优质的企业宣传材料。

2、热情面对、细致办会。办会是一项耗神、耗时又耗力的工作，它要求考虑必须全面而又细致。在长期的办会经验中，我们总结出了一套“会前精细部署、会中周密服务、会后及时清理”的办会流程，并根据这一流程制定了“三不”原则，即“会前不辞劳苦地安排场地、会中不厌其烦地耐心服务、会后不惧脏累地清理会场”，无论是大会，还是小会，无论是长会，还是短会，会会如此。一年来，我们顺利办好了公司的各类会议，既有生产会议、科室政治理论学习、党支部书记会议等小规模会议，又有大中专生表彰会、毕业典礼、公司总结大会、二届四次职代会等大中型会议。尤其是公司2010年度的总结大会，因会址设在溧阳，而当时又正值年终忙碌期间，为了确保会议万无一失，在筹备过程中，我们多次挤出时间驱车前往溧阳，无论是对场内布置、设备调试，还是对食宿安排、演出形式，均要一一把关，力争使所有参会人员“会开得好、饭吃得好、景看得好、觉睡得好”，从而确保会议的高质量举行。在六月份公司“道德讲堂”活动的筹备过程中，我们同样群策群力、认真推敲，全面考虑到所有可能出现的情况，并着力编写了“道德讲堂读本”，同时多次往返月星家居项目部，联手八分公司，精选人员、编排内容、安排场地、布置会场，成功打造了一次道德盛宴，得到了住建局领导和各局属单位参加人员的一致好评。

3、爱岗尽职、规矩办事。综合办公室实质是一个服务部门，一年来，我们坚持这种思想，做好了“三服务”工作：即服务领导、服务科室、服务基层。

领导是企业的掌舵者，时间紧、事务多。为了能给领导提供优良的工作环境，充分发挥左右臂的助手作用，我们急领导之所急、想领导之所想，常规性事务及早思考、做在前面，突发性事务及时汇报、妥善处理，尤其是重要的文件、传真、信函，或者电话、短信，我们都第一时间做出请示，为领导高效率办公打下基础，为领导运筹帷幄、决胜千里提供保障。科室是企业的中坚力量，各科室共同担负着企业运行的重任，缺一不可。按照“有边界分工、无边界合作”的原则，我们尽心尽力为兄弟部门提供最优质的服务，大至协调工作、对外交流，小至联系车辆、器件维修，我们事事均尽心、件件做到位。特别是一些招投标文件，因时间紧、工作量大，经常需要早、晚或双休日盖章，为此，我们主动延长在岗时间，并安排人员周末值班，为投标工作的顺利开展提供了保证。驾驶班的人员更是任劳任怨，谨记自身职责，认真做好车辆的维护和保养工作，不仅时刻准备，为外出办事人员提供了方便，而且坚持不酒后驾驶、不疲劳驾驶，切实保障了乘车人员的人身安全。基层单位是勤劳的水手，为企业远航提供强大动力，因此，为基层单位服务既是我们的责任，又是我们的义务。一年来，我们牢记使命，立足本职工作，热情接待了每一个人，高效处理了每一件事。尤其是一些业务还不熟练的基层新员工，我们都耐心讲解办事流程，并帮助其一步一步办好事情。同时，综合办公室身处上传下达的枢纽地位，这个特殊的身份决定了我们必须严律己、正作风。工作中，我们时时警戒自己，并相互监督，按照“到位不越位、揽事不揽权、添彩不添乱”的原则，杜绝“吃、拿、卡、要”等不良现象，确保了公司事务的有序、正常开展。可以说，“三办”贯穿了综合办公室全年工作的始终，通过认真做好“三办”工作，我们办成了大事、办好了喜事、办妥了难事，做好了所有的分内事。

三、抓管理、勤协作，提升综合素质

做好管理工作是综合办公室一项复杂而又艰巨的任务。随着公司发展规模的不断扩大、承接工程量的逐渐增多，综合办公室的担子也越来越重，需要我们及时更新思路、完善管理、提升素质、做好配合。一年来，我们根据企业的实际情况不断地调整和完善各项规章制度，为企业各项工作的顺利进行提供了制度保障。

1、完善制度、细化管理。

综合办公室承担着大量繁琐的管理工作，为了使工作准确到位，我们精化了流程、细化了工作、规范了管理、提高了效率，不仅继续完善公务车辆调配、运行、维修、年审及油耗登记制度，而且做好了文印管理、耗材使用登记、印章使用登记、香烟领用登记等工作。尤其是从7月起，公司领导决定每位科员可报销电话费100元/月，为此，我们专门重新修订了科室人员手机费登记制度，确保了此项工作顺利进行。同时，我们还做好了其它各类资料的管理工作。全年共打印资料260份，签收来文110余份，传阅500余人次，发送函件80余件，开出介绍信70余份。为了确保了用印安全，对于承诺书、介绍信、授权委托书等特殊材料，我们都仔细向相关部门核实后方盖印，并多次安排办公室人员亲自携印赴外地为基层单位提供用印服务。在档案管理方面，全年文档归档率100%，整理文书案卷7卷、工程档案151卷、借阅档案185人次、累计查阅案卷473卷、修订完善贯标资料2种，为工程招投标、职称评定、资质申报等工作提供了有力保障。同时，不定期发布新规范清单，并累计发放规程2882本。

在此基础上，我们还做好了其它服务工作。一是制订了舞厅、活动室、会议室、健身房、电梯、荣誉室等公共场所的日常维护管理制度，定期打扫和开放，给各项会议、活动的举办和职工的休闲娱乐提供了整洁干净的场所；二是严格用餐制度，做好饭卡充值工作。特别是七月份，公司领导决定将午餐标准在原有的基础上每人提高两元，食堂人员尽量在菜肴上做了一些调整，增加了一种粗粮或水果，力求满足用餐人员的需求，确保职工吃得健康、吃得放心；三是抓好门卫管理、报刊杂志、邮件包裹收发、来客登记、过节物资发放等一系列后勤工作，尤其是在发生农民工亲属聚众围堵公司事件时，门卫能够不惧危险，坚守岗位，在一定程度上保证了公司大院正常的办公秩序；四是今年公司分两批组织了正职干部远赴欧洲考察学习，为了使大家能享受一次愉悦的旅行，我们于出发之前多次和旅行社商讨具体安排，做好了每个人的表格填写、护照申请、欧元兑换等准备工作，并于旅行结束后及时做好了后续工作，如组织面销、兑换未用完的欧元等等，确保了旅行的顺利。

2、相互配合、紧密协作

“一人撑船腰压弯、众人划桨开大船”，互帮互助、相互配合始终是我们工作的主旋律，这不仅体现在综合办公室内部人员之间，与其他部门也同样如此。一年来，我们按照“资源共享、联手共创”的原则，协同兄弟部门一齐圆满完成了各项任务。一是积极配合市场开发部做好企业资质、宣传资料的发放登记工作和企业信誉类、优质工程类、项目经理业绩类资料借用、标书盖章等工作和“三合一”平台企业信用管理的信息维护工作；二是协助质量处、安全处认真做好质量、环境、职业健康安全管理三合一体系认证换证复审工作，并按照体系文件要求，做好外部协调、内部台账资料，确保一次性通过审核。同时，参加综合检查9次，指导督促各施工现场做好劳动保护、后勤保障、消防安全和民工教育培训、工资发放等工作；三是协助有关部门与各基层单位签订年度经济承包责任书；办好了部分项目部变更为分公司的相关手续；加班加点、查阅档案、收集资料，顺利地将地基与基础工程和机电设备安装工程两项专业承包二级资质晋升为一级资质；完成营业执照、资质证书的年审和营业范围的变更；为成立新的分公司积极筹备材料。

四、抓本职、促和谐，保障全面发展

“要求再提高、管理再落实、难点再突破、细节再完善”，日复一日的工作中，综合办公室人员始终把这二十字箴言牢记心头，除了做好服务和协调，办篇二：建筑公司办公室人员2014年终工作总结

转眼已是2015年了，2014年已经在忙碌而充实的工作中过去了。在这一年里，在领导的帮助和支持下，我较好的完成了本职工作，认真的完成领导布置的各项工作任务，使我又积累了许多工作经验，不断提高自身的综合能力，以求在今后的工作中做到更好。现把这一年来的工作情况总结如下：

一、认真仔细的工作态度

办公室日常的工作内容比较琐碎，需要踏踏实实的去做每件任务，仔细谨慎的去完成且不能疏忽大意，否则会产生不必要的麻烦，甚至造成严重后果。2014年年初时，公司因发展需要，将公司名称进行了变更，而我们办公室则需要将营业执照、组织机构代码证、税务登记证、资质证书、人员注册证书等相关证书的变更以及各分公司的相关证书等大量的证书进行名称变更，有些甚至需要出差办理，这对我来说是个巨大的挑战，需要准备很多的变更材料，在这过程中，出现了几次材料准备不充分、有遗漏的情况，幸好在领导和同事的指导下，让我及时发现问题，解决问题。这让我在以后的工作中更要仔细地完成每一项任务。只有认真仔细的工作态度才能更好的完成领导安排的工作任务。

二、尽心尽责做好各项工作

1、认真做好党务工作：完成2014年度党费收缴（xx名党员，共xxxx元），配合完成预备党员转正（x名，xxx）及吸收预备党员（x名，xxx）的相关工作。

2、耐心细致地做好日常工作：公司相关证书的日常管理与维护；负责各种文件的分类存档；负责领导办公室以及会议室的卫生清洁及桌椅摆放，并保持整洁干净；负责前来办事人员的接待工作，保持良好的礼节礼貌为其办理职责范围内的事务，不能处理的，及时上报领导。

3、全力完成公司资质维护、升级工作：2014年完成xx信用手册年检事宜；协助完成安全生产许可证延期事宜；百强企业申报；xx供电公司合格承包商资格审查；aa重守证书的年审，aaa重守证书的升级材料申报；协助地基与基础一级资质、市政二级、机电资质申报；协助先进企业、优秀企业家、优秀总工申报；完成xx信用手册年检事宜。

4、及时完成公司宣传工作：完成向xx建筑业协会期刊投稿的工作（《xxxxx》2014年x月第x期·总第xx期第xx-xx页，题目：xxxxxxxxxxxx）；配合完成公司2013年度表彰大会、五四青年节拓展训练、学习型企业系列培训等活动的宣传展板制作工作。

5、公司员工考试报名、职称申报工作：完成2014年一建考试报名（共有xx名新考生，x往年老考生，参加增项考试的有xx名）、二建考试报名（xx新考生，xx名增项）及建造师注册等相关事宜；造价员考试报名xx名，七大员考试报名xx名；地方、国家职称申报工作（工程师x名，助理工程师xx名，技术员xx名）。

6、文件管理工作：根据工作需要，随时制作各类表格、文档等，同时完成领导交待打印、扫描、复印的文件等，对上级机关、公司所发放的文件通知做到及时上传下达。对于领导完成的各种检查报告、培训记录、会议记录等已及时进行分类归档，以便查阅和管理。

7、协助工作：协助人力资源筹备、组织公司2013年度总结表彰大会事宜；协助人力资源“xxxxx”系列培训的组织活动。

三、不足之处

在这一年的工作中，我一直严格要求自己，认真及时做好领导布置的各项工作，对于工作中遇到的问题虚心向领导和同事请教，不断提高充实自己。我现在已经能够较好地处理本岗位的日常工作及其他一些相关工作。当然，工作中也存在不少问题，主要表现在：

1、做事不够细心：办公室文员工作是一项琐碎的工作，因此更考验人的细心。文员的每一项工作都要有条不紊的进行，切不可三心二意，做完每项工作要养成检查的习惯。有几次整理材料，当我填写完数据或者文档时简单看了下就直接选择了提交领导，本以为没有问题,结果有部分数据或者文档内容填写错误了，后来得到了领导的批评，当时我明白了是自己做事不够细心才导致了错误的发生。

2、缺乏积极主动性：不能积极主动地去完成工作，而是被动消极地适应工作需要。领导交办的事情基本上都能完成，但几乎都只是为了完成工作而工作，不能在诸多的事务中及时分清轻重缓急，有时还会借口事情多而拖延。对于问题的解决只是浮于表面，而没有深入的了解。喜欢推卸，不认真反省自身不足。

3、工作不是很扎实：忙碌于日常小事，工作没有上升到一定高度。不能专注于工作学习，很多知识虽然了解但却不精。比如excl表格、word文档的使用、图片的制作和处理等都不是很精通，只能运用一些简单的功能。在今后的工作中，我将努力改正自身缺点，以更大的热情投入到工作中去。

四、改善之处

作为一名办公室文员，我充分认识到自己的工作虽然琐碎但也有它的重要性。在以后的工作中我一定严格要求自己，在工作中发挥自己最大的能力为公司服务。希望在以后的工作中，再接再厉，取得更大的成绩。

1、端正工作态度：增强主动性，改掉自身的缺点，要抱以一个正确的心态，踏踏实实、任劳任怨地完成上级交派的工作；在以后的工作中不断的学习、进取、完善自己，以便更好地完成自己的本职工作。

2、不断提高自己：抓住每一次让自己学习和成长的机会，以饱满的热情全身心地投入工作学习，为自己的工作积累必要的基础知识和基本技能。虽然办公室的工作琐碎、繁杂，但是我将从多方面努力进一步提高自身的工作能力，以积极的心态面对每天的工作任务。

3、改进工作方法：学习借鉴领导同事的工作方法，学会在繁杂的事务中，梳理事情的轻重缓急，以求用最大效率的完成各项工作。

五、总结

感谢领导和各位同事在这一年里对于我工作的帮助和支持,今后我将严格要求自己用心做好每一项工作任务, 虽然我还有一些经验上的不足和能力上的欠缺，但我相信努力就会有收获，只要我们彼此多份理解与沟通，相互配合，相信苏中的明天会更好。

总结人：xxx 2015年xx月xx日篇三：建筑公司办公室年终工作总结 2010年年终工作总结

翻过2010年最后一页，我感慨万千，作为**人我很骄傲，但也充满压力。加入公司两年多了，在公司领导和同事的帮助和支持下，我从一个心高气傲没有定力的年轻小伙子慢慢成长成为一个成熟而又忠实的公司员工。我没有过人的特长，也没有优越的才能，但我拥有年轻而积极上进的心，从不懂到懂，不会到会，从没有经验到业务娴熟。过去的一年，我认真总结不足，一一对照努力改正，经过这一年的学习和自我提高，已基本胜任行政部的工作。回顾这一年，办公室工作依然琐碎，但我基本上做到了繁而不乱，有章有条。人的成长不但是别人给创造的环境更重要是自己给自己创造的压力和动力。在公司领导的指导和帮助下办公室工作完成的比较圆满，然而离公司发展需要和整体目标计划相差还有一段距离，在这里，我简要总结过去一年的工作成绩并剖析不足，请领导和各位同事给予指正。

年初，同各个部门一样，我定立了工作目标，资质管理、员工培训，安全资料完善，特别是二级建造师考试都是几项重要工作，都基本上完成了计划。2010年除日常上传下达、发文收文、档案管理、职工培训等基本行政事务外，我积极完成各部门配套工作，如招投标信息搜集、报名及招投标业务，项目部资料的补充完善、项目标识牌、标语的制作宣传，租赁站需要配合的工作等。做到只要是公司的事，无论哪个部门哪个人积极配合，切实做到了后勤人员为一线服务的宗旨。10年做了以下具体工作

1、完成员工培训学习工作。其中职称新申办7人，初级升中级3人，爆破作业培训取证2人，安全员等岗位培训取证4人，11人参加安全考核并取得资格证，16人报考二级建造师，其中4人通过考试，1人公路专业增项考试合格。2人报考一级建造师，45人参加职称继续教育，6人参加《建筑工程质量管理规范》培训，2人参加广联达造价软件学习，4人参加特种作业培训并取得考试合格证书，1人参加城建档案资料员培训，1人通过自学考取西安交通大学工程硕士，全年培训学习104人次。现已做到了全员都有职称和资格证。招聘新员工、老员工继续教育不断培训学习是人力资源需求，也是公司发展的需求。知识就是力量，21世纪的竞争是人才的竞争，只有陆续引进人才，加强培训学习才能不断给公司注入新鲜血液，使集体时刻充满活力，蓬勃向上。

2、完成了员工信息采集卡登记备案，并存档。协助总经理行政部长进行招聘工作。

3、完成两人二级建造师注册，其中一人已取得注册证书；

4、完成政府、学校、公安等系统工程招投标报名并参与招投标活动，参与标书编制等工作。办理中标通知书、施工许可证等手续。

5、完成11人安全证书考试取证，完善安全资料并于年底上报延期资料。在工作中，我始终坚持勤奋、务实、高效的工作作风，认真做好工作。服从领导分工，不计得失、不挑轻重。对工作上的事，只注轻重大小，不分彼此厚薄，任何工作都力求用最少的时间，做到最好，自工作以来，个人能力有限，有过工作失误，但我一直在努力去克服不足，改善工作方式以求进步。在生活中，坚持正直、谦虚、朴实的生活作风，摆正自己的位置，尊重领导，团结同事，在公司这个融洽的大家庭，能为公司领导服务为每一位同事服务是我的义务。办公室工作无小事，争取做到大事误不了小事漏不了，难事压不倒，苦事累不倒，从容、稳重而又大胆的处理各种复杂事物，保持旺盛的精力和斗志。在精神面貌上，从内向自闭走向开朗大方，老天对每个人都是公平的，只有积极向上，珍惜机会，努力工作才能实现自身价值。我们不是国家机关单位，不会去喊高调，只求务实，把精力充分用在工作上，学习上。不谈无私奉献，只求珍惜工作机会，努力工作，无愧公司领导的期望，无愧自己的良心。怀着不辜负领导期望，回报公司，珍惜机会，提升自身，实现价值的思想，脚踏实地去工作。

在过去的工作中，我始终坚持不断学习，勤奋务实、积极进取的工作作风，认真做好各项工作。任何工作都力求用最少的时间，做到最好，我坚持我努力克服困难，纠正不足。遇事先想后做，锻炼自己的独立思考的思维，领导分配的工作分轻重缓急及时完成，但依然不能完全克服，比如工作不能及时完成，仍有一些拖沓，在新的一年我将以更加饱满的热情继续用心工作不辜负领导的期望和同事们的支持。2011年工作计划

1、完成年初既定目标任务，完成资质升级工作。

2、考取b类安全考核证书，升取中级职称，条件允许的话报考造价员资格考试及专升本建筑专业。

3、继续关注网络等各个渠道的招投标信息，加强信息的获取。

4、加强协调，提高服务质量，更好地服务于公司领导和同事。新年伊始，公司董事长总经理已就2011年工作做了具体计划和部署，作为部门和个人将以总体安排为前提，细化工作，努力完成工作任务，以最热情的姿态迎接新一年的挑战，竭尽全力付诸于公司的发展大计。谢谢大家。

2011年2月12日

第3篇：建筑公司办公室个人工作总结

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","p":{"h":15.839,"w":7.919,"x":564.765,"y":696.958,"z":52},"ps":null,"t":"word","r":[1]},{"c":"新年伊始，公司董事长总经","p":{"h":15.839,"w":189.034,"x":572.685,"y":696.958,"z":53},"ps":null,"s":{"letter-spacing":"-0.095"},"t":"word","r":[3]},{"c":"理已就","p":{"h":15.839,"w":47.345,"x":131.435,"y":720.358,"z":54},"ps":null,"t":"word","r":[5]},{"c":"2011","p":{"h":15.839,"w":31.505,"x":182.73,"y":720.358,"z":55},"ps":null,"s":{"font-family":"54bd2f34dd36a32d7375811d0010006"},"t":"word","r":[1,8]},{"c":"年工作做了具体计划和部署，作为部门和个人将以总体安排为前提，细化工作，","p":{"h":15.839,"w":551.612,"x":218.19,"y":720.358,"z":56},"ps":null,"t":"word","r":[6]},{"c":"努力完成工作任务，以最热情的姿态迎接新一年的挑战，竭尽全力付诸于公司的发展大计。","p":{"h":15.839,"w":630.463,"x":131.435,"y":743.758,"z":57},"ps":null,"t":"word","r":[4]},{"c":"谢谢大家。","p":{"h":15.839,"w":79.025,"x":131.435,"y":767.158,"z":58},"ps":null,"s":{"letter-spacing":"-0.043"},"t":"word","r":[3]},{"c":" 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第4篇：建筑公司办公室个人工作总结

建筑公司办公室个人工作总结三篇

篇1

年年岁岁花相似，岁岁年年人不同，不知不觉时间就这么又从身边溜走了一年。又到了年底做总结的时候，细数这个年，可谓经历风风雨雨，有过艰辛也有过欢乐，自己回首这个年的路途，能够用基本满意来形容。下面首先先梳理下着一年的工作。

贯穿全年的主旋律！其实每个上班族都是一样，自从你进入了职场，工作就会占据你生活中的一大块时间，特别是对于我们这些的年轻人，家庭的压力还不是太大，刚刚工作没几年，自己事业正处于开端时期，这段时间其实是自我提升充实的时期，别让几年后的自己后悔今天所做的事情，不因虚度年华而悔恨，也不因碌碌无为而羞耻，这正是我所追求的目标，也正是抱着这种态度我努力的完成着每天的工作。

细数这个年……年初放假回来，我所管理的1—3#等七项还正处于装修中段，有些楼的砌筑施工还没完成，面对年中要竣工的压力，当时要完成的工程量还是很大的，装修阶段不比主体施工，面临着水、电、气等多多个专业的协调管理，如果哪个方面没考虑到，可能就会有一连串的问题产生，这也是这段时间我所工作的重点，以土建施工为主，其他施工为辅，循序渐进，在保证工程质量的情况下保证工程进度不落下。

经过几个月和同事们的一同努力，整个工程在有条不紊的向前推动着，就当胜利的曙光就要到来之时，老天给我们开了一个不大不小的玩笑，进入七月北京的雨水就开始多了起来，三天一小雨五天一大雨，使得地下室的施工遇到很大的困难，外墙漏水，地下室潮湿等种种问题都显现了出来，起初面对这些问题自己也是有些手忙脚乱，今天下雨地下室进水，明天刚刚把水抽干净，然后后天就又是一场雨，就这样反反复复，使得地下室的施工一直处于停滞不前的状态，但面对困难整个项目没有一个人退缩，既然下过雨再抽水来不及，那我们就尽量的保证下雨的时候地下室不会进那么多水，从此每当下雨的时候，不论白天晚上，施工现场都会出现我们的身影，大家有的联系指挥，有的亲自上手接泵拉线，尽量保证地下室不会积水。7月21日，能够说整个北京面临着一场考验，60年不遇的暴雨倾盆而来，从当天下午下雨开始，大家就有条不紊的按着计划准备着这场战役，时至傍晚，大雨倾盆，我们每个人都淌着水，带着工人，每一栋楼，每一个漏水点的排查，只要发现漏水，马上处理排水，每个人的脸上没有丝毫的犹豫，反而更带着一种坚韧，就这样在这个暴雨倾盆的傍晚，我们一直奋战到了凌晨，在全市多处路段建筑积水严重的情况下，我们保证了我们所施工的项目地下室没出现明显大面积积水，第二天看着仍然能够正常进入施工的地下室，虽然我们都略带疲惫但大家脸上洋溢的更多是一种欣慰。

从这场雨过后，我们的工程真正进入了最后的收尾阶段，面对竣工日期日益临近的压力，面对工人不足的情况，我们这些一线的管理人员每天加班加点，除了要做好竣工前的资料准备还要保证现场进度质量不会落下，就这样我们每天早上一早就奔赴现场，晚上都加班都八九点钟多才回去，经过一个多月大家共同的努力与奋斗，我们终于在八月底顺利的实行了竣工验收，把房子顺利的交到了甲方手中。

项目竣工后的这段时间，维修工作和一些竣工资料的整理就成了我日常主要的工作，这段时间相比之前就有了更多的时间充实自己，而充实自己的方式我认为就是看书，有人曾说，要么读书要么旅行，身体和思想必须有一个在路上。这段时间无论是业内还是业外，书还是看了几本，充实自己的过程也是一个让自己进步的过程，利用项目竣工后的这段时间我还参加了质检员、全国公共注册工程师等一些考试，每当进入考场看到比自己年龄大上十几二十岁的人在和自己一起考试的时候，都会感叹他们都这样持续的学习充实自己，我们这些年轻人又有什么理由不努力呢。

转眼就到了金九银十的季节，随着北分一些项目的竣工，我也接到了一个新的任务，那就是来到位于五里坨的49项目协助交房，这次要面对的是小业主，对我来说这又是一次新的挑战，在49项目的半个多月，让我学到了很多和业主特别是小业主打交道的技巧，将近20天的时间，从我手里交出将近100套房，我也最终圆满的完成了这次交房的任务。

现在我又回到了我所在的48项目部，二期的工程已经破土动工，前期有很多方案技术工作需要去完成，这段时间的工作也是尽量为二期的做好准备，相信经过我们的努力，二期工程也会顺利有序的展开起来。

洋洋洒洒写了一大堆，基本把我这个年来的工作做了个梳理，总结这个年的里程，有遗憾也有收获，有艰辛也有快乐，在这即将过去的20xx年里，我感觉自己在工作方法上还有待改进，有时候做工作自己的思路还不是很清楚就急于动手，结果最后还得反回来重做，即减慢了效率又影响了自己的工作热情。面对施工队我认为自己缺乏的还是一种魄力，做为工程管理人员，没有魄力可能在现场有些工作就不容易开。作为施工现场的技术人员，虽然经过了两年的锻炼，但仔细想来，我还是觉得自己对一些规范要求掌握的不够扎实，特别是一些新更换的规范，自己还没来得及仔细的看看，这也是未来这个段时间我所要补充的地方之一。

距离20xx年过去还有一段时间，二期工程也才刚刚开始，我们还有时间总结以前不足，让自己以前走过的弯路不再出现在以后的工作之中。在未来这两年，我仍然要奋斗在这片土地上，我会一如既往的做好我的工作，踏实本份、兢兢业业，看着自己的汗水汇聚成一砖一瓦，眼前的一片土地以后变成一座座高楼，这时候也是我最有成就感，最幸福快乐的时候！20xx就这样过去了，20xx是一个新的开始，让我们共同期待……

篇2

上半年办公室在公司领导的关心和支持下在公司所属各部门的积极配合及大力协助下办公室全体员工团结协作，克服重重困难和压力，以“团结、求实、诚信、高效”的工作作风，使得工作稳步发展。上半年，我们始终坚持服务到位，保障有力的工作宗旨，以高昂的工作热情敬业的工作态度做了以下几方面工作。

一、增强材料采购管理，完善采购程序

1、在公司各部门的配合下在原来的基础上进一步完善了材料采购程序。过去在材料还存有操作不规范，监管不力的地方，今后要进一步规范操作程序，切实为公司节约成本。

2、实行了严格的材料采购申报审批制后，由项目管理人员审核，统一到公司主管领导审核批准，再由采购人员实行询价做到先请示后购买。材料采购工作，从计划采购保管进库入库需要做大量工作，通过这种方式，减少了因盲目采购引起的不必要的浪费。

二、强化基础管理，把安全工作做为重中之重

1、从制度上增强管理，把工作做到实处，特别是安全工作，是我们工作的一个重点，我们深深意识到安全工作责任重于泰山，始终把安全工作放在首位，强调把“安全第一，预防为主”的方针落实到实处，提升人员的安全意识。

2、督促驾驶员即时了解所驾驶车辆的运行情况，做好车辆的维护和保养，发现问题即时维修，不开带病车，并留有详细记录。合理安排出车时间，严格执行派车制度，确保上班时间不私自出车，严禁非驾驶员私自驾驶车辆。

三、增强人力资源管理，做好人员的调配工作

1、项目开工以来，工地进场劳力人数据不完全统计为：×××人，其中管理人员：××人，公司为高空及相关作业人员提供了团体意外伤害附加伤害医疗保险：共计×××人。

2、为提升公司管理水平、增强公司实力适合公司的发展，公司新增员工：司机两名，财务部经理一名，工程部技术人员三名。

3、做好工地人员统计，工人退场后，核实退场手续是否齐全，照章办事。

四、做好日常管理，为公司发展服务。

提升后勤服务水平、增强团队合作意识。办公室全体员工能够树立为公司为项目服务的思想，与各部门相互配合，协调发展。具备工作热情，提升工作效率，为公司服务，切实为领导分忧。在日常管理中我们主要从以下几个方面入手：

1、严格员工考勤制度通过对员工的考勤，全面了解员工的出勤及调休、病事假情况，为员工的岗位流动、病假工资、医疗费用及相关福利待遇工资发放等提供依据。

2、实行每周例会制度，总结上一周生产经营情况及安排下周的工作。增强公司各部门的管理制度、奖惩办法相关表格及对外行文格式的统一。

3、办公用品做到领物有登记，收交有记载，借出要登记，损坏要赔偿。办公桌椅门窗及电脑打印设备等，做到即时维修和保养。

4、密切联系办事处及工地项目部做好上传下达、下情上传工作。努力做好桥梁纽带作用。

半年来，经过办公室全体人员的努力，在与各部门的积极配合下，很好的完成了以上各项工作任务，但问题还是有的，主要表现在以下两个方面，这也将是我们今后工作需要努力的方向：

一方面对安全生产、安全行车的监管力度不够，非司机在未经允许的情况下仍擅自使用车辆，对车辆保养不够，对车辆造成损失增加修理费用；另一方面还存有材料供应计划不严谨等问题。

这就要求我们在下半年的工作中：

1、切实增强对安全生产、安全行车的监管。

2、材料采购进一步规范操作程序，增强监管力度。

3、进一步增强人力资源管理，坚持“留住人才，用好人才”的方针使得公司各项工作正规化。

4、牢固树立为公司为项目服务的思想，提升后勤的服务水平、凝聚水平、团队合作水平，为公司的发展做出贡献。

篇3

到公司工作已经十个月了，感受颇多，收获颇多。从其他行业转入建筑行业，新环境、新领导、新同事、新岗位，对我来说是一个良好的发展机遇，也是一个很好的锻炼和提升自己各方面水平的机会。“管理规范、运作有序、各司其职、兢兢业业、争创一流、工作愉快、亲如一家”是我这近一年来切身地感受。在此，首先特别感谢公司领导和同事们给予我的大力支持、关心和协助，使我能够很快地适合了公司的管理与运作程序，努力做好本职工作。进入公司工作以来，我认真了解了公司的发展概况，学习了公司的规章制度，熟悉了办公室日常管理事务及建筑行业的一些基础知识，同时，更是真切地感受到了积极向上、催人奋进的XX文化，使我受益匪浅。现将本人今年的工作情况总结如下：

一、增强思想政治学习，保持积极进取的精神风貌

认真学习了X总在200x年第一次、第二次工作会议上的讲话，深刻领会“抓住机遇，发挥市场优势，诚信经营，以人为本，调整结构，每建必优，建筑做强，房产做精，优化机制，精细管理，加快发展，提前实现三年再造一个新XX的主要经济指标”的工作思路和目标，准确理解自己的职责和角色，对自己的岗位负责，对自己的言行负责，树立“诚信、务实、创新、”的理念，保持积极进取的精神风貌，以XX的“四心”、“六不”来指导、激励和鞭策自己。此外还学习了公司的各项规章制度和文件，了解了公司历年所获的各种荣誉以及各项目部情况和项目经理。同时对公司的新版CIS实行了认真学习，对XX独具特色的企业文化的形成、现状和发展也有了一个较为深刻地了解。

二、积极服从领导工作安排，努力完成各项工作

办公室的职能决定了工作的性质是为公司领导和各个部门服务的，涉及到企业的方方面面，总体来说是比较琐碎而繁杂的。一年来，本人认真服从领导的工作安排，努力做好各项工作，主要是：

1、做好公司文件、函件、讲话稿、总结、规划等的起草和会议记录工作至12月15日止，今年公司共下文24个、函件78份。

根据要求本人主要是认真即时做好其中部分公司文件、通知、函件的起草工作；对公司召开的项目经理例会、办公例会、安全现场会等做好会议记录、并做好摄影、相关图片资料的收集、整理；认真做好工程开工仪式、宣誓仪式等各类讲话稿、公司半年工作总结、前三季度工作总结、公司03年度创建文明单位规划等文稿的撰写工作。

2、做好公司简报编排、相关宣传工作

公司简报是企业的新闻媒体，员工的精神天地，是一个重要的交流与宣传窗口。认真做好每期简报的编写工作是一项重要内容。根据自己以往在企业报社的工作经验，结合公司实际情况励志网http：//www.xiexiebang.com/，认真编好每一期简报，做好组稿、催稿、编辑及写稿工作。平时尽量利用报纸、杂志、因特网等渠道收集各方面信息、图片，增加简报内容，做到图文并茂，增强其可读性、知识性，并努力学习相关电脑软件的应用，使编排简洁、美观。今年共编写了10期简报，在简报上撰写文章16篇。同时，即时将公司工作动态反馈给集团公司简报、XX人杂志，以扩大宣传范围和力度。在“XX人”杂志上共刊登文章26篇（含简讯）、图片6幅，其中本人4篇；在“XX简报”上共刊登文章3，其中本人11篇，起到了一定的宣传作用。

3、档案管理、文件收发工作

主要是配合同事XX做好档案管理与文件收发工作。按照公司相关制度做到收文收函、发文发函即时登记，即时办理，做到不积压、不延误文件；同时学习档案的分类、归档、保存，并结合在实际中使用，对今年工程管理处每次提交的工程类档案（工程施工技术资料和竣工图）实行即时的整理。

4、总务工作

后勤工作是办公室工作的一项分散而又重要的内容，事细又多而杂，主要是即时做好办公楼、观音塘宿舍、仓库的设施如门锁、灯具、水龙头、阀门、卫生用具的购买和更换等工作。

5、会议资料、会务等准备工作及其它工作今年公司召开的大小会议特别是新办公楼的启用以后，会议室使用频繁，如对行业主管部门、集团公司和其他单位的各种接待、考察，公司项目经理例会、办公例会等会议很多，还有在XX、XX召开的安全生产现场会以及夏季慰问工作、安全生产日活动等会议，认真做好各项会务准备、接待、会议记录、摄影等是日常工作的一项重要内容。

同时，认真做好报纸、杂志、信件的收发工作；严格按照公司证书借阅制度，配合同事何婷做好证书、文件借阅工作；做好办公用品、印刷品等的购置领用发放、名片制作工作；公司组织的节日、旅游、爬山比赛等活动的后勤服务；认真做好防治非典时期的如预防药品、消毒药水、口罩、宣传用品的发放，每日汇报主管部门等相关工作；做到在下班时间随叫随到，即时完成领导交办的其它各项工作。此外，工作之余，本人也注重增强自身业务学习，努力提升自己的知识面，并参加了今年的经济师系列中级职称考试。人无完人，金无足赤。

在工作中本人也存有着一些缺点和不足，如对建筑行业缺乏充足的了解、没有系统学习过建筑专业知识和文秘专业知识；档案管理方面尚不够熟练；与领导缺少充足地沟通、了解，有时不能完全透彻地领悟领导的意图等等。我将在今后的工作中努力改进以上的缺点和不足，力求做得更好。以上是我今年的工作总结。在今后的工作中，我将努力坚持“求真务实、诚信为本，脚踏实地、业精于勤，与人为善、真诚相待”的人生宗旨，以“学海无涯苦作舟”为勉，立志XX，虚心学习，持续提升自己的专业水平和综合素质，勤奋工作，与时俱进，为公司的发展尽心尽力！

第5篇：建筑公司综合办公室部门职能

建筑公司综合办公室部门职能

1、参与制订公司中长期发展规划和年度计划；作为公司的信息中心，负责信息收集、整理和指导工作。

2、负责制订公司公文处理、印章管理等制度，负责汇编、发布公司《规章制度汇编》。

3、负责公司各部室文件收发及公文核稿工作，督促检查文件的办理情况，编写公司年度《大事记》。

4、负责管理公司印信、营业执照等证书，负责公司营业执照、代码证等证书的年检及督促其它各类法人证书的年检验换等管理工作。

5、负责公司的档案管理工作，行政协议、公司发文的存档。

6、组织协调公司的日常工作,负责总经理办公会,司务会,公司领导召开的相关会议的组织和会议记录工作,整理必要的会议纪要并督促检查决议和公司领导批示的贯彻落实情况.协调管理各部室专业会议的综合平衡。

7、负责处理来电,来信和来访接待工作,协助作好质量回访工作。

8、根据公司总经理办公会的决议,负责挑选,聘用公司法律顾问,处理公司法律事宜,协调公司重大诉讼案的办理工作。

9、负责公司对外宣传工作，根据经理指示，策划并组织实施有关的宣传工作任务，编撰公司对外宣传材料，审核其它一般媒体发稿

稿件，以公司的名义在网站发布文字和图片新闻，协调管理公司整体对外业务宣传工作；名片制作；随同采编人员到工地采访、摄影、照像；快报组稿与出版。

10、协助公司领导处理突发事件。

11、负责公司领导的对外接待工作。

12、做好质量、环境、职业健康安全管理体系所涉及的相关工作。

13、负责公司固定资产、办公设施、办公用品等购置计划（非计算机类）的下达、购置发放和实物管理，负责报刊、资料的订阅。

14、负责公司办公用房的分配及办公楼和公用设施的维修和管理。

15、负责公司的基建工作。

16、负责公司单身宿舍的管理。

17、负责公司职工宿舍的物业及供暖的管理。

18、负责公司机动车辆的管理和调度使用及交通安全管理。

19、负责公司劳保用品的采购、发放和公司职工生活、福利待遇的管理。

20、负责公司环境卫生及绿化、美化工作的管理及日常维护。

21、负责公司行政、后勤工作管理制度制订和落实。

22、负责编制公司年度、季、月行政后勤计划。

23、负责公司职工午餐的管理工作。

24、负责公司办公楼物业管理做好消防与安全管理工作；保洁、保安人员管理；公司水、电、房租、电话费用的记录及费用缴纳。

25、负责办理公司与地方有关社会事宜。

26、负责各部门相关费用的分摊。

27、负责文化活动，团体协会组织与策划。

28、负责私有化电脑方案的执行与落实。

29、负责网页维护与更新；局域网的维护；机房相关费用交纳；个人邮箱的开设及管理。

30、软件资料的保管和图像资料的制作和保管。

31、家属慰问或向异地员工、家属邮寄物品；婚、丧、嫁、娶、生病、生日等员工服务工作；工地员工慰问；节假日员工慰问。

32、做好公司领导交办的其它工作。

另：党群工作

一、党员工作：

1、党关系的接收、调出等办理工作。

2、与系统内相关上级单位和地方相关单位的接口工作。

3、发展新党员工作。

4、党费的收缴工作。

5、党员的组织生活及其他活动的组织工作。

6、优秀党员的评选工作。

二、团员工作：

1、团关系的接收、调出等办理工作。

2、与系统内相关上级单位和地方团市委的接口工作。

3、退团工作。

4、团费的收缴、使用。

5、团活动的组织工作。

三、妇联工作：

1、与地方市妇联的接口工作。

2、参加市妇联组织的联谊活动（如鹊桥联谊会等）。

3、扶贫助学活动等。

四、工会工作

第6篇：建筑公司综合办公室管理制度

建筑公司综合办公室管理制度综合办公室管理工作制度

XX建设有限公司综合办公室管理工作制度 BU,2008A 目录

内容页次 0 目的„„„„„„„„„„„„„„„„„„„„„„„„„„„3 1 适用范围„„„„„„„„„„„„„„„„„„„„„„„„„3 2 管理目标„„„„„„„„„„„„„„„„„„„„„„„„„3 3 职责„„„„„„„„„„„„„„„„„„„„„„„„„„„4

3.1岗位设置„„„„„„„„„„„„„„„„„„„„4

3.2办公室主管及相关工作程序„„„„„„„„„„„„„„„4 3.3办公室岗位职责„„„„„„„„„„„„„„„„„„„„5

3.4《公司办公室内部管理职责分配表》„„„„„„„„„„„6 4 工作程序„„„„„„„„„„„„„„„„„„„„„„„„„7

4.1《文件控制程序》„„„„„„„„„„„„„„„„„„„„7 4.1.1 各部门对文件的管理„„„„„„„„„„„„„„„„7 4.1.2 办公室对文件的管理„„„„„„„„„„„„„„„„7 4.1.2.1 文件的编号„„„„„„„„„„„„„„„„„7 4.1.2.2 文件的受控„„„„„„„„„„„„„„„„„7

4.1.2.3 文件的编制、审核、批准、发放„„„„„„„„7 4.1.2.4 收文管理„„„„„„„„„„„„„„„„„„8 4.1.2.5 文件的补发、换发与复制„„„„„„„„„„„8 4.1.2.6 文件的评审、更改、作废与销毁„„„„„„„8 4.1.2.7 文件的保存与归档„„„„„„„„„„„„„„9 4.1.3 文件控制程序实施情况检查„„„„„„„„„„„„„9 4.2《记录控制程序》„„„„„„„„„„„„„„„„„„„9 4.2.1 记录表式的管理 „„„„„„„„„„„„„„„„„9 4.2.2 记录的填写 „„„„„„„„„„„„„„„„„„„9 4.2.3 记录保存和归档 „„„„„„„„„„„„„„„„„9 ,1, XX建设有限公司综合办公室管理工作制度 BU,2008A 4.2.4 记录的更改 „„„„„„„„„„„„„„„„„„„10 4.2.5 程序实施情况检查 „„„„„„„„„„„„„„„„10 4.3《环境因素识别与评价工作程》„„„„„„„„„„„„„„10 4.4《危险源辨识与风险评价控制程序》„„„„„„„„„„10 4.5《法律法规控制程序》„„„„„„„„„„„„„„„„„10 4.6《信息交流工作程序》„„„„„„„„„„„„„„„„„„11 4.7《管理评审程序》„„„„„„„„„„„„„„„„„„11 4.8《人力资源管理程序》„„„„„„„„„„„„„„„„„„11 4.9《污染物控制程序》„„„„„„„„„„„„„„„„„„11 4.10《资源和能源管理程序》„„„„„„„„„„„„„„„„12 4.11《内部审核工作程序》„„„„„„„„„„„„„„„„„12 4.12《绩效监视与测量管理程序》„„„„„„„„„„„„„„12

4.13《纠正和预防措施管理程序》„„„„„„„„„„„„„„ 12 5 相关和支持性文件 „„„„„„„„„„„„„„„„„„„„„13 6 记录„„„„„„„„„„„„„„„„„„„„„„„„„„„„13 7 附表„„„„„„„„„„„„„„„„„„„„„„„„„„„„14,2, XX建设有限公司综合办公室管理工作制度 BU,2008A 0 目的明确本部门管理职责，并将管理职责分解落实到与质量、环境与职业健康安全管理体系相关的各岗位。对程序文件实施中的有关要求做出具体规定，以便更好地指导本部门的管理工作。

1 适用范围

适用于本部门在质量、环境与职业健康安全管理体系运行中开展的所有管理工作。

2 管理目标

为保证公司质量、环境与职业健康安全管理体系的管理方针、管理目标的顺利实现，根据综合办公室的管理体系职责，制定管理目标如下:确保文件得到有效控制，确保相关场所得到文件的有效版本，无作废文件使用现象。按程序文件的要求及时对本系统进行管理体系运行检查。对体系内单位抽查覆盖率达80%。规范办公区域内废弃物分类回收，实现办公区域内环境无污染。实现办公区域内合理用水用电，杜绝浪费现象，节约能耗。

其中: 检查的单位个数

抽查覆盖率=???????????—×100% 体系内所有单位个数 3 职责 3.1 岗位设置 ,3, XX建设有限公司综合办公室管理工作制度 BU,2008A 3.1.1 综合办公室管理岗位有:主任、副主任、秘书、文书、档案主管。

3.2 综合办公室主管及相关工作程序综合办公室是QES,CX01,2008A《文件控制程序》、QES,CX07,2008A《法律法规管理程序》的主管部门，是以下11个程序的相关部门。综合办公室相关的11个程序是: 1)QES,CX03,2008A《记录控制程序》;2)E,CX05,2008A《环境因素识别与评价程序》;06,2008A《危险源辩识与风险评价程序》;3)S,CX 4)QES,CX08,2008A《信息交流工作程序》 5)QES,CX09,2008A《管理评审程序》。6)QES,CX10,2008A《人力资源管理程序》;7)E,CX16,2008A《污染物控制程序》 8)E,CX17,2008A《资源和能源管理程序》 9)QES,CX26,2008A《内部审核工作程序》 10)ES,CX27,2008A《绩效监视与测量程序》 11)QES,CX30,2008A《纠正和预防措施管理程序》 3.3 综合办公室岗位职责 3.3.1 主任

a)对公司总经理负责，履行公司赋予的管理职责和权限，全面负责综合办公室的工作。

b)在总经理和管理者代表的直接领导下，负责组织本部门贯彻执行国家、上级主管部门和公司的法规、制度和规范。

c)组织制定本部门、本系统管理体系文件及本部门管理目标。负责组织公司质量、环境与职业健康安全管理体系的管理方针、管理目标,4, XX建设有限公司综合办公室管理工作制度 BU,2008A 在本部门、本系统的贯彻落实;d)参加公司管理评审会议，汇报本部门的管理工作，组织落实会议精神。3.3.2 副主任

对主任负责，履行主任赋予的管理职责，协助主任开展本部门管理工作。3.3.3 秘书

熟悉《文件控制程序》、《法律法规管理程序》、《综合办公室管理工作制度》中与本室有关的内容，按程序文件规定的要求组织秘书有关岗位开展工作。负责相关程序文件《管理评审程序》、《资源和能源管理程序》、《内部审核工作程序》的实施。

3.3.4 文书

熟悉《文件控制程序》、《法律法规管理程序》、《综合办公室管理工作制度》，协助综合办公室主任开展本部门、本系统管理体系的日常工作。负责公司及综合办公室文件和资料的管理，按时公布《文件资料控制清单》、《法律法规清单》。负责相关程序文件《记录控制程序》、《人力资源管理程序》、《纠正和预防管理程序》的实施。并按照《文件控制程序》的规定进行文书处理工作。文书(收文)负责相关程序文件《信息交流工作程序》的实施。

3.3.5 档案主管

熟悉《文件控制程序》、《法律法规管理程序》、《综合办公室管理工作制度》，掌握《文件控制程序》中有关档案管理的工作程序，按照规定组织本室开展档案管理工作。掌握《文件控制程序》中有关档案管理的工作程序。协助档案主管开展档案系统的管理工作。

3.4《公司综合办公室内部管理职责分配表》见附表1。 4 工作程序 ,5, XX建设有限公司综合办公室管理工作制度 BU,2008A 4.1 《文件控制程序》

4.1.1 公司文件的管理，采取各有关部门归口管理和分层次控制的方法进行，执行公司《管理职责分配表》中的职责分配。其中综合办公室具体负责公司文件的管理。

4.1.2综合办公室对文件的日常管理，在主任、副主任的组织下，主要由秘书完成。公司文件的管理在执行《文件控制程序》的基础上，其具体工作要求为: 4.1.2.1文件的编号

文件编号方法执行《文件控制程序》，其中公司文件编号的分类方法见附表2。

4.1.2.2文件的受控

a)公司文件是否受控由综合办公室主任根据文件编制部门意见确定，外来文件是否受控由综合办公室主任确定。

b)受控的质量、环境与职业健康安全管理手册、程序文件、管理工作制度由文书(发文)在其封面正中加盖“宁波二十冶建设有限公司质量、环境与职业健康安全管理体系文件受控章”方章，并在相应位置填写分发序号。

c)受控的公司文件由文书(发文)在文件封面右上角加盖“宁波二十冶建设有限公司质量、环境与职业健康安全管理体系文件受控章”，在左上角标明文件分发序号。

d)受控的外来文件由文书(收文)在收文封面右上角加盖“宁波二十冶建设有限公司质量、环境与职业健康安全管理体系文件受控章”，左上角标明文件控制序号。

4.1.2.3文件的编制、审核、批准、发放 a)文件编制部门将文件初稿及填写的JA0101《文件和资料发放签收单》一并送综合办公室，文书(收文)将其送综合办公室主任(副主任),6, XX建设有限公司综合办公室管理工作制度 BU,2008A 核稿，经审核的文件送总经理签发。

b)总经理签发文件后，由文书编制主题词和文号。

c)文书(发文)负责按照《国家行政机关公文格式》要求进行文件的编排、印制，同时在JA0106《文件和资料控制清单》上进行登记。受控文件应分别在JA0101《文件和资料发放签收单》的“受控份数”栏及

《文件和资料控制清单》的备注栏中注明。JA0106 d)文书根据JA0101《文件和资料发放签收单》填写的发放范围进行文件的发放，并确保文件领取人在JA0101《文件和资料发放签收单》相应栏内签收。需向外邮寄的受控文件应挂号邮寄并做好记录。

e)文书每年末根据JA0106《文件和资料控制清单》和JA0101《文件和资料发放签收单》向外地机构发出JA0102《受控文件发放确认单》，得到确认后，按程序文件要求对未收到的文件进行补发。

4.1.2.4收文管理

各类外来文件、基层来文均由文书(收文)处理。

a)对接到的外来文件和信函逐件登记，及时交文书(收文)或有关部室文件管理员签收。

b)文书(收文)负责对外来文件的拆封，并在JA0106《文件和资料控制清单》上逐项登记;收到基层来文后，负责在JU01《呈送文登记表》(见附表3)上进行登记，文件运行过程中应及时在该表中填写传阅记录。c)文书(收文)执行《文件控制程序》中4.5条款进行收文管理。4.1.2.5文件的补发、换发与复制

文书(发文)执行《文件控制程序》中4.7条款进行文件的补发、换发与复制。4.1.2.6文件的评审、更改、作废与销毁

a)秘书年末向各部门发出文件评审的通知，各部门对本部门编制的受控文件进行评审，并将结果报综合办公室。,7, XX建设有限公司综合办公室管理工作制度 BU,2008A b)综合办公室次年年初公布文件和资料控制清单JA0106《文件和资料控制清单》，对当年作废的受控文件在备注栏内标注“作废”字样，往年作废的受控文件在JA0106《文件和资料控制清单》中删除。

c)文件的更改与销毁执行《文件控制程序》中的4.8.2条款和4.8.3条款。4.1.2.7文件的保存与归档

a)综合办公室受控文件的保存与控制由文书负责，具体工作执行《文件控制程序》4.6条款。

b)未归档的公司文件由综合办公室进行保存和控制。

c)公司文件及外来文件年末由综合办公室按照《中华人民共和国行业标准——归档文件整理规则》以及《中华人民共和国档案法》的规定，整理并移交公司档案室。

d)部门管理工作制度由各部门自行保存并控制。4.1.3文件控制程序实施情况检查

综合办公室每半年对公司本程序实施情况进行检查，填写JA0109《文件控制程序运行情况检查表》并保存纪录，每年对项目经理部本程序实施情况进行抽查，并保存纪录，年底汇总程序实施情况报公司总经理。4.2 《记录控制程序》 4.2.1 记录表式的管理

4.2.1.1综合办公室主任负责确定本部门所使用的记录表式，文书负责填写JA0302《记录表式目录》，并对日常使用、改进进行管理。 4.2.1.2综合办公室管理体系运行记录、管理工作记录的表式随程序文件、综合办公室管理工作制度批准和发布。

4.2.2 记录的填写必须做到及时、准确、完整、清晰。4.2.3 记录保存和归档

4.2.3.1综合办公室文件管理各岗位要定时整理、装订和妥善保存有关记 ,8, XX建设有限公司综合办公室管理工作制度 BU,2008A 录。保管方式应便于存取和检索，保管的设施应提供适宜的条件。4.2.3.2文书(发文)负责每年向公司档案室移交需保存的记录。4.2.3.3超过保存期限需销毁的记录，文书填写JA0303《记录销毁申请表》经主任批准后进行销毁。

4.2.4记录的更改

记录表式的更改按《文件控制程序》中的有关规定执行。4.2.5综合办公室每年对本部门《记录控制程序》实施情况进行自查，填写JA0301《程序实施情况检查表》并保存记录。

4.3 《环境因素识别与评价工作程序》

综合办公室是本程序的相关部门，主管负责本系统和本部门环境因素的评价及重大环境因素的确认工作，并根据评价出的重大环境因素制定目标、指标、管理方案，组织方案落实情况的监督检查。实现对环境污染的预防和控制。

4.4 《危险源辨识与风险评价控制程序》综合办公室是本程序的相关部门，主管负责本系统和本部门危险源的辨识与风险评价工作，并根据评价出重大危险源制定目标、指标、管理方案，对方案落实情况监督检查。以确保职业安全健康管理体系的持续有效运行。

4.5 《法律法规控制程序》

综合办公室是本程序的主管部门，负责全公司范围内质量、环境与职业健康安全法律法规的收集汇总，编制发布公司适用的法律法规总清单。4.5.1 综合办公室文书负责收集由各部门提供的法律法规清单，每年年初经各部门管理评审后公布法律法规控制清单JA0106《文件和资料控制清单(法律法规)》。,9, XX建设有限公司综合办公室管理工作制度 BU,2008A 4.6《信息交流工作程序》

公司综合办公室是本程序的相关部门，由文书负责接收外部信息，按主管领导批示传递给有关责任部门，并追踪处理结果，填写JA0801《信息交流记录表》。

4.7 《管理评审程序》

4.7.1 企划部将评审计划发至有关部门，根据要求综合办公室主任负责准备并提供与综合办公室有关的评审所需的资料，并参加管理评审会议。4.7.2综合办公室秘书负责将评审会议的时间、地点、参加人员等通知参加评审的人员。

4.8 《人力资源管理程序》

4.8.1 综合办公室每年年末提出下一年度本部门和本系统的培训需求,填写JA1004《培训需求申请表》报人力资源部。

4.8.2 由综合办公室实施的培训项目，在培训过程中要按规定及时收集培训记录，不能实施的培训项目，要填写JA1005《培训项目变更表》。4.8.3综合办公室每年末对本部门培训情况进行汇总并填报JA1006《年度培训计划实施情况汇总表》报人力资源部。4.9 《污染物控制程序》

综合办公室负责公司机关范围的废弃物，对有毒有害废弃物组织进行统一处理。为保护和改善工作环境，保障员工身体健康。综合办公室负责设置废弃物收集箱，将废打印墨盒、废色带、废磁盘、废计算器、废日光灯、废涂改液、废复印机墨盒、废电池、废复写纸等废弃物集中后分类堆放，以便回收利用，不可回收的废弃物送到合理、合法的场所进行处理。4.10 《资源和能源管理程序》,10, XX建设有限公司综合办公室管理工作制度 BU,2008A 4.10.1 为节约办公区域内办公用纸的管理，秘书负责对办公区域的纸张管理进行监督检查。

4.11 《内部审核工作程序》

4.11.1 综合办公室主任负责准备并提供内部审核所需的资料，并对审核中的不合格项根据整改要求按照《纠正和预防措施管理程序》制定纠正措施，并认真组织实施。

4.11.2 综合办公室其他管理岗位人员，参加内部审核并提供所需的资料，针对审核中的不合格项制定和实施纠正措施。

4.12 《绩效监视与测量管理程序》

4.12.1综合办公室主任负责综合办公室职责范围内的环境和职业健康安全管理工作绩效的监视和测量。

4.13 《纠正和预防措施管理程序》

4.13.1 综合办公室主任组织对本部门发生的不合格项原因进行调查分析，制订纠正措施，填写JA3001《纠正,预防措施记录表》。4.13.2 经检查和分析，发现存在潜在不合格项时，综合办公室主任组织制订预防措施，填写JA3001《纠正,预防措施记录表》。4.13.3 综合办公室主任负责纠正或预防措施的组织实施和验证。4.13.4 纠正或预防措施涉及公司管理体系文件的修改时，应报企划部，由企划部提交管理评审。

4.13.5对项目经理部《文件控制程序》实施情况检查中发现的不合格项，其纠正、预防措施的有效性验证由综合办公室文书主管负责。 4.14.6综合办公室主任每年对综合办公室本程序实施情况进行检查并保存记录，填写JA3002《纠正和预防措施实施情况一览表》，每年年底前报公司企划部。

5 相关和支持性文件 ,11, XX建设有限公司综合办公室管理工作制度 BU,2008A 5.1 QES,SC,2008A《质量、环境与职业健康安全管理手册》 5.2 QES,CX,2008A《程序文件》 5.3 《国家行政机关公文格式》 5.4《中华人民共和国行业标准——归档文件整理规则》 5.5《中华人民共和国档案法》 6 记录

6.1 JA0101 文件和资料发放签收单 6.2 JA0102 受控文件发放确认单 6.3 JA0103 新建机构文件和资料补发申请表 6.4 JA0104文件处理意见单 6.5 JA0105基层单位来文处理单 6.6 JA0106文件和资料控制清单 6.7 JA0107文件更改申请表 6.8 JA0108销毁文件清单

6.9 JA0109文件控制程序运行情况检查表 6.10 JA0301 程序实施情况检查表 6.11 JA0302 记录表式目录

6.12 JA0303 记录销毁申请表 6.13 JA0801 信息交流记录表 6.14 JA1004培训需求申请表 6.15 JA1005培训项目变更表

6.16 JA1006年度培训计划实施情况汇总表 6.17 JA2603 不合格项报告单 6.18 JA3001 纠正,预防措施记录表 ,12, XX建设有限公司综合办公室管理工作制度 BU,2008A 6.19 JA3002 纠正和预防措施实施情况一览表

6.20 JU01呈送文登记表 7 附表

1、公司综合办公室质量、环境与职业健康安全管理体系职责分配表 2、公司文件编号一览表

3、JU01呈送文登记表

4、公司综合办公室记录职责分配表 ,13, 附表1 公司综合办公室质量、环境与职业健康安全管理体系职责分配表

办责任岗位序公办公司公收档室秘文办室发案副书书公主员室主文件名称号室任任

管理方针 ? ? ? ? ? ? ? 目标 ? ? ? ? ? ? ? 质量、环境与职业健康安全管理手册 ? ? ? ? ? ? ? 1 文件控制程序 ? ? ? ? ? ? 2 记录控制程序 ? ? ? ? ? 3 环境因素识别与评价程序 ? ? ? 4 危险源辩识与风险评价程序 ? ? ? 5 法律法规管理程序 ? ? ? ? 6 信息交流工作程序 ? ? ? ? ? ? 7 管理评审程序 ? ? ? ? 8 人力资源管理程序 ? ? ? ? 9 污染物控制程序 ? ? ? 10 资源和能源管理程序 ? ? ? ? 11 内部审核工作程序 ? ? ? ? ? ? ? 12 绩效监视与测量程序 ? ? ? 13 纠正和预防措施管理程序 ? ? ? ? 注: 领导管理职责: 主责 ? 相关 ? 岗位管理职责: 主管 ? 相关 ? 附表2 公司文件编号一览表

序文件起草部门文件主要内容文件类别号

统计、计划、经济活动分析、基础资料填报、对内经营及管理承包、专业和劳务分包、企业资质管理、工程项目1 经营计划部甬经营结算及标价分离

项目经理部组建及撤销、项目管理、物资管理、施工机械管理、施工总图、施工生产办公设施管理、大临规划、2 工程管理部甬工程测量、防台防汛、拆除工程、基建工程

对外投资可行性研究、投资项目评估工作、对外投资企业的管理 3 财务部甬财会计、成本、资金、经费、国资、债权债务、税务、保险、信用、信贷、内部银行、专项资金

企业改革、管理体系及职能、中长期发展规划甬发 4 企划部管理工作标准、企业评优、QC活动、机关考核、贯标及质量体系认证、计算机及网络管理甬企企业文化建设行政干部聘任甬干 5 人力资源部人员平衡与调配、培训、持证上岗、劳动合同、劳动定额、外协劳动力管理、职称评定及聘用、特殊工种持证归甬人口管理、社会统筹、企业工资制度及分配、下岗员工再就业、复转军人及毕业生招收

技术工作计划及管理、技术开发与推广、项目技术总结、技术情报、科研成果鉴定、计量管理、技术标准 6 技术质量部甬技质量管理、质量评定、质量回访、质量事故调查、工程签证验收制度

安全管理、安全措施、事故调查、工伤评定、劳保用品管理、文明施工及标化工地 7 安全保卫部甬安治安、交通、施工保卫及防火、综合治理

重要会议通知、档案、行政事务、文书、领导讲话转发、上级有关事务性文件转发、计划生育、爱卫会、红十字8 综合办公室甬办会、绿化

9 审计部机构变化及主要负责人变更的内部审计、有关审计工作文件转发下发甬审计 10 纪委(监察)办公室党风党纪(纪委文件);行政工作监察甬监 11 工会劳动及立功竞赛、先进评比表彰等需以公司名义发文的甬发 12 其它上行文及其它需以公司名义发文的甬发

附表3 JU01 呈送文登记表

序号呈送单位呈送时间呈送文标题呈送领导签收日期呈送领导签收日期签收人备注

附表4 公司综合办公室记录职责分配表

编号质量记录名称记录及保管人记录时间 JA0101 文件和资料发放签收单文书(发文)发文时 JA0102 受控文件发放确认单文书年末 JA0103 新建机构文件和资料补发申请表文书补发时 JA0104 文件处理意见文书(收文)随时 JA0105 基层单位来文处理单文书(收文)随时 JA0106 文件和资料控制清单文书(主管、收文、发文)随时 JA0107 文件更改申请表文书更改时 JA0108 销毁文件清单文书销毁时

年中、年JA0109 文件控制程序运行情况检查表文书末 JA0301 程序实施情况检查表文书年末 JA0302 记录表式目录文书随时 JA0303 记录销毁申请表文书销毁时 JA0801 信息交流记录表文书(收文)随时 JA1004 培训需求申请表文书年末

文书 JA1005 培训项目变更表随时

文书 JA1006 年度培训计划实施情况汇总表年初 JA2603 不合格项报告单主任随时 JA3001 纠正,预防措施记录表主任随时 JA3002 纠正和预防措施实施情况一览表主任随时 JU01 呈送文登记表文书(收文)随时