商务英语道歉信（热门18篇）

大文斗范文网会员为你整理了18篇“商务英语道歉信”范文，希望对你的学习、工作带来参考作用。

篇1：商务英语道歉信

商务英语道歉信

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

WiseMedia

Your sincerely

篇2：商务英语道歉信

Dear Mr. Hunnicutt,

I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

Your sincerely,

Peter Gibson

Accounts Manager

篇3：商务英语道歉信

Subject: Apology

Dear Mr. Hoo,

I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since John's funeral have been very difficult for you, and I was clearly out of order in making reference to “merry widows.” I'm sorry you had to suffer from my foolishness.

I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.

Regards,

Tom

篇4：商务英语道歉信

Dear Mr. Hunnicutt,

I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

Your sincerely,

Peter Gibson

Accounts Manager

**New words:

篇5：商务英语道歉信

Dear_____,

I am writing this letter to express my apology that ______________.

I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.

I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely______

篇6：商务英语道歉信

Dear Mr. / Ms,

We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

Yours faithfully

尊敬的先生/小姐，

对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。

您诚挚的

篇7：商务英语道歉信

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的`中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

篇8：商务英语道歉信

Dear Mr. Harrison,

Thank you for your telephone call of 18 May 2004.

I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.

I apologies again for the delay and I hope the sample will meet with your satisfaction.

Your sincerely

篇9：商务英语道歉信

Hi George,

I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.

I promise to make up for it by the next practice session.

Ron

篇10：商务英语道歉信

Dear Mr Gatt,

I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.

I would like to apologise once more.

Yours sincerely,

George Hili

篇11：商务英语道歉信

Dear Ms Sciberras,

I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

Thank you.

Regards,

Anita Borg

篇12：商务英语道歉信

Dear ___________,

I am truly sorry that_________________________(道歉的原因).

The reason is that_(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

Yours sincerely

Li Ming

篇13：商务英语道歉信

在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常见的错误为例，教大家如何写好英语致歉信。

模拟场景一：因发票有误致歉(Apologies for an incorrect invoice)

Dear Mr. Hunnicutt,

I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

Your sincerely,

Peter Gibson

Accounts Manager

**New words:

invoice n.发票

breakdown n.故障

discount n.折扣

在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。随后另起一段提供解决建议，最后礼貌结尾。安格英语老师提示，在写道歉信时，解决问题的目

的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。

下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信：

Dear Mr. Black,

We acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. Therefore, there will be a shortage in your May shipment.

We are very sorry for causing you so much trouble in your monthly reports. Efforts are now being made to establish procedures that will alleviate this situation. Your cooperation and patience in these respects would be greatly appreciated. Sincerely yours,

Oliver Lee

Assistant Manager

**New words:

acknowledge v.承认，告知已收到

discrepancy n.差异

shipping instruction 装运说明

shipment n.装运

procedure n.程序

alleviate v.减轻，缓和

看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的句型：

I am very sorry for ….. ,but please believe me I had no intention of bothering you.

I am sorry that I did not check the goods before dispatch(派遣).

I apologize for forgetting the appointment we had made.

Please forgive us for the delay.

I personally want to extend an apology to you for …

I hope you will excuse/forgive me for ….

May I offer you my sincere apologies for …?

Please accept our sincere apologies for ….

篇14：商务英语道歉信

道歉 Apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该:

1.道歉。 2.解释发生了的事情。

3.保证将来不会再发生了。

4.最后，再次道歉。

常用句型

Formal正式的

1. I really must apologize for…我真得为……道歉。

2. I am sorry for any inconvenience this may have caused you.我对由此给您带来的.麻烦表示歉意。

3. 1 would like to express my apologies for…我要为……表达我的歉意。

4. It is with great regret that…非常抱歉，……

5. I regret that I have caused you…我为给你造成的·一道歉。

6. I hope you will forgive me for…我希望你能就……之事原谅我。

7. I am writing to apologize for…我为……之事写信道歉。

8. I am writing to express my apology for…我为……之事特此写信表达歉意。

9. Please accept my apology for…请接受我就……之事的道歉。

10. My apologies for not being able to…我为未能……道歉。

Informal非正式的

在线英语外教一对一培训 /retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0_______&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=2f37995ccd&zoom=&png=11482-&jpg=1198-“ target=”_blank“>点此查看

yesterday. I know these days since John's funeral have been very difficult for you，and I was clearly out of order in making reference to ”merry

widows." I'm sorry you had to suffer from my foolishness.

I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.

Regards，

Tom

篇15：商务英语道歉信

一．必背句子

Para1：表示歉意

1. I’m very sorry for not being able to visit Beijing with you next weekend. I’m writing to apologize to you for it.

2. The reasons why I can’t go with you are as follows.

Para2：解释原因，提出补救办法

1. Just now I received a call from my cousin, who went to Australia for further study last year.

2. He told me that he would be back to China at 8 am on Saturday, and he hoped I could pick him up at the airport with his family.

3. We haven’t seen each other for a year, so I think I am supposed to meet him.

4. I make an apology to you for any inconvenience caused, and I hope you can understand my situation.

5. Let’s make it another time. How about May Day?

Para3：再次致歉，希望得到理解

1. I would appreciate it if you could accept my apology. Looking forward to your early reply.

二．道歉信作文模板

假如你是王涛， 由于母亲生病住院,你要照顾她，所以你无法参加美国朋友 Tom 本周 六下午的生曰聚会。你已寄出生日礼物（张杰的最新 CD） 。请你写一封电子邮件，内容 如下： 1 表达歉意 2 说明原因 3 送上祝福 注意： 1.词数为 100 字左右。 2.可适当增加细节，以使行文连贯。

Dear Tom,

How is everything going with you?

I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.

I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.

I’m looking forward to seeing you soon.

Yours,

Wang Tao

篇16：商务英语道歉信

To ：

I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

Yours,

Li Hua

篇17：商务英语道歉信

Dear Mr. Sation

With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely

篇18：商务英语道歉信

Dear Mr. / Ms. xxx,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

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